East Coast Telephone Company

PAYPHONES

TELEPHONE SYSTEMS

1 - 4 LINES

HANDSETS

CABLING & INSTALLATION


	Businesses are now more likely to advertise their products & services while their callers are on hold & waiting to be attended to by the operator, sales or customer service personnel. All businesses have to place calls on hold from time to time, and when they do, it’s essential that they convey a positive impression. Businesses can buy music on hold equipment, on hold players, messages on hold, on – hold software or MOH to market their corporate message to customers. For this reason, high quality on hold messages, music on hold equipment & music on hold software is an important part of your company’s telephone system. By using calls on hold & playing a customised on hold message soundtrack, then you are providing the opportunity to cross-sell your various products and services that your client may not have been previously aware of until now. A music on hold player & marketing soundtracks can provide a corporate focus & can highlight your latest promotions and special & unique offers. Also, we take care of the lot promotional message – from scriptwriting and professional voicing to music production and digital messages and music on hold players. We also provide professional production of telephone IVR menu prompts, Automatic-Attendant and queue greetings. For more information on how East Coast Telephone Company can assist you with your next on hold message, on hold music or professional voiceover production contact us about MOH or messages on hold.		Digital Message Players Digital Message Players are the premium choice for On Hold Message/Music playback. Our digital players have no moving parts, so there’s nothing to wear out. They’re also ultra simple to operate – as soon as you plug it in, it starts automatically – no buttons to push, no programming. Unlike a CD player, it also automatically starts playing again after any power failure, so you don’t have to worry about resetting it or making sure it’s in ‘repeat’ mode – it’s all totally automatic, so you can just forget about it! Typical Applications On Hold Messages & Music... PA Announcements... In-Store Promotional Announcements... Recorded Information... Background Music... Optional Line Isolation Unit (LIU) sold separately if required. Trial If a trial of one of our Digital Message Players is required, it may be ordered with an official company order. An invoice will be raised as usual. If the equipment is returned within 14 days the invoice will then be cancelled. If the equipment is kept then the invoice will be processed as normal.

			DP64 Digital Message Player (Digital Message Player with External Flash Card Memory) This player is designed for multi-line business telephone systems that can accept a music-on-hold source, eg. if the system already has a radio or CD player on hold, this can easily be swapped for one of our DP64 Digital Message Players. If the system only has ‘electronic chimes’ or silence on hold, then you must first make the system “Music On Hold Ready” by installing an LIU (Line Isolation Unit - available separately).

			DP540 Digital Message Player (Digital Message Player with Analogue Audio Input) This player is also designed for multi-line business telephone systems that can accept a music-on-hold source, eg. if the system already has a radio or CD player on hold, this can easily be swapped for one of our DP540 Digital Message Players. If the system only has ‘electronic chimes’ or silence on hold, then you must first make the system “Music On Hold Ready” by installing an LIU (Line Isolation Unit - available separately).